The Body Shop promo codes and coupon codes in November 2026

Add your products to your bag, head to checkout and type the code into the "Discount code" box, then apply it before you pay.

• Love Your Body Club rewards appear in the order summary at checkout, where you select a reward and click "Apply".

• Gift cards without a PIN also go in the "Discount code" box, while cards with a PIN use the gift card option.

Based on our research, when a code won't apply the usual reasons are a minimum spend that hasn't been reached or items already sitting in another promotion.

Sometimes. Discount codes may not be available on subscription orders, and Love Your Body Club rewards can't be used on them at the moment. You still earn Club points on eligible subscription orders, though. If you've got rewards or a strong code to use, a one off order is the better deal for that purchase, and you can switch back to the subscription for regular top ups.

Contact customer care within 30 days of purchase if a product is damaged, faulty or incorrect, with your order number and reason before posting anything back. You can also return online orders to a store with your invoice.

• Change of mind refunds aren't offered, but an unopened, unused current product may be exchanged within 30 days.

• Sale items, gift cards and discontinued clearance items can't be returned unless faulty.

Refunds go to your original payment method and leave out delivery costs unless the error was theirs, so be sure about sale buys before you check out.

Use the "email us" button on the Contact Us page to reach customer care. The team works Monday to Friday, 9am to 5pm, excluding Victorian and national public holidays. Include your order number when a The Body Shop code or reward didn't apply, so they can look into the exact order.

Yes. Points are valid for 12 months from the date you earn them, and each batch expires on its own date rather than all at once. Since rewards only issue in 100 point blocks, the real risk is a leftover balance just under 100. Writing a couple of product reviews or adding a small item to your next order is usually enough to push it over before it lapses.